Terms & Conditions- STUDENTS.

IMPORTANT PLEASE READ!!

 House of enhancements training course 

TERMS & CONDITIONS 

Payments & Cancellation 

• Once a booking and a booking fee(s) have been made, any fees including instalments are non-refundable and non-transferable. A booking fee is taken to secure your training dates. 

• Masks must be worn for treatments on clients/models.(masks will be provided) 

• Should you wish to change your course dates, two weeks’ notice (14 days) must be given to the trainer - in this instance, the booking fee and all instalments paid can be used towards the new dates booked, however, this is still non-refundable. Beginners filler and Anti-wrinkle courses include teaching from a third party, these courses cannot be changed once you have chosen your course date and it is booked and secured with a booking fee. if you fail to attend the course or cancel, all payments made are non-refundable and non-transferable.

• Once we have processed your booking, we will send a confirmation email and invoice. Your place is guaranteed only when your booking fee has been received, and you have received a booking confirmation. If you do not receive a booking confirmation, please contact us. • All current fees are payable at House of Enhancements, by PayPal, BACS, or cash. If you are unsure of the fees for your course, please contact us for clarification. 

• Your remaining balance must be paid via bank transfer at least two weeks before your course.

• All instalment agreements must be adhered to, and agreed to, we do not require a signature for these terms and conditions. These terms and conditions are viewable before any courses are advertised. Failure to adhere to this will result in the course dates being opened to other students and the forfeit of any payment already paid to the academy. 

• Course fees include: - Tuition fees - Training materials/products used during lessons 

- Manuals and handouts, 

Data Protection 

• You agree that your records may be kept on paper or electronically. 

• We agree to keep all your personal details confidential. 

• You must ensure that you attend every hour of the course on which you are booked. Our course content is designed to meet the criteria set out by the relevant awarding bodies. Failure to attend all the guided learning hours could result in you not gaining the relevant qualification. 

• Students must be 18 years or over at the time they commence a course. 

• House of enhancements reserves the right to alter or reschedule course dates and timetables where necessary. 

• House of enhancements reserves the right to refuse entry/enrolment onto any course or refuse education to a student booked on a course with valid reason. 

• All course materials are copyrighted to House of Enhancements and will not be copied without written permission. 

• All students are required to adhere to the Health and Safety Policies, Security Policies, Student Conduct, Client Confidentiality, Data Protection and any other policy or regulation. 

• Students will adhere to the dress code. 

We have the right to change these terms and conditions at any time.

General 

Complaints 

  1. • We endeavour to provide exemplary service, however, if you are unhappy with any aspect of your experience at House of Enhancements, we would like to hear about it so we can address any concerns and ensure it helps us to continue to improve the service we offer. You email us at houseofenhancements@icloud.com

  2. • The complaint will be looked into, and a written response will be sent within 7 working days.

Law applicable 

  • These booking terms will be governed by and construed in accordance with English law, and the courts of England and Wales will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these booking terms.